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Active Listening

Audience:

All Employees

Duration:

One Day

Brief Description:

This course focuses on five listening skills that are used in professional and personal situations.  These skills are fundamental to all communications and management skills.  Significant class time involves individual and group practice.

Objectives:

Participants will be able to:
  • Identify the major barriers to effective communication.
  • Demonstrate the five active listening skills in a variety of circumstances.

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